We offer the following shipping options:
- $8 Flat Rate Express Shipping within NZ (tracked, no signature required)
- FREE Express Shipping within NZ for orders over $80
- $15 Flat Rate International Air Parcel to Australia
- $30 Flat Rate International Courier to Australia
If you are outside of New Zealand or Australia, please contact us to confirm shipping price prior to placing your order.
When will my order be shipped?
We aim to ship orders within 24 hours of receipt of your order, or within 48 hours during busy sale periods, Monday to Friday, excluding public holidays.
If you require your order urgently, or are considering Saturday delivery, please contact us PRIOR to placing your order.
How is my order shipped?
We send our parcels within NZ by NZ Couriers, tracked, with no signature required. A tracking number will be emailed to you on dispatch for you to be able to track your items via the NZ Couriers website.
Australian and International shipping is via NZ Post, and two options are provided:
- International Air Parcel, which is not tracked and any loss is at the customer's risk;
- International Courier, which is tracked.
Your parcel should arrive within 1-2 business days following dispatch.
|Australia / International||International Air Parcel: 3-10 business days
International Courier: 2-6 business days
Please note, these delivery times are affected by the international COVID situation. Recent parcels to Australia have taken around 4 weeks to arrive.
Should you need clarification on our delivery methods and times please contact us PRIOR to placing an order.
Do you offer Local Pickup?
We are able to offer local pick up from Warkworth, Auckland, by special arrangement.